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After-Sales Service

After-Sales Service

Support that does not end with the sale.

We continue to be there for you after the purchase: whether it’s service, maintenance, or spare parts, our after-sales team takes care of your request.

After-Sales · Directly at the Factory

Our Approach

We are here for you.

You speak directly with our employees at the factory, who often already know your plant from the design or assembly phase.

An agitator should run reliably for many years. To ensure this, we are there for you after the purchase with maintenance, spare parts, and rapid assistance should anything not run smoothly. For us, this is a dedicated business division, not an afterthought.

Contact

Directly to the Factory

Response

Fast and Personal

Support

Throughout the Entire Service Life

Scope of Services

How we support you.

Our after-sales service covers all post-purchase concerns. Simply contact us.

Consulting

Technical inquiries regarding your plant

Spare Parts

Fast supply from our warehouse

Service

Maintenance and repair

Retrofitting

Straightforward thanks to our retrofit kits

Your Benefits

What distinguishes our after-sales service.

Four reasons why operators stay with us for the long term.

Benefit 01

Large inventories for fast response times

Large inventories and short communication channels ensure fast response times in case of an emergency.

Benefit 02

Qualified assembly teams for repairs in the event of malfunctions

Downtime costs money, which is why our teams are quickly on-site if things aren't running smoothly.

Benefit 03

Personal contact persons throughout the entire service life

Your contact persons support you throughout the entire service life of your agitator.

Benefit 04

After-sales as an independent business division

For us, after-sales is a dedicated business division, not an appendage of sales.

From Practice

Long-term support, reliable operation.

In a secondary digester with a diameter of 32 m, our long-shaft agitator has been running maintenance-free for five years.

Application

Biogas · Secondary digester

Tank

32 m

Solution

Long-Shaft Agitator

Result

Maintenance-free for 5 years

Further Services

What completes the service.

Partner

Partner Service

We support our sales partners with training, marketing materials, and our profound expertise gained from over 30 years in agitator technology.

Entwicklung

Research & Development

In our own research center, we gain insights from laboratory analyses, flow simulation, and university collaborations and translate them into individual agitator solutions, from the initial idea to custom designs.

Planung

Engineering

From standard agitators to custom solutions: Our engineering department designs every plant to fit your tank, medium, and process perfectly.

03

Planung

Flow simulation

With modern, manufacturer-independent flow simulation, we size your agitator precisely to your substrate, tank, and process before the first screw is turned.

before the first screw

Sized

Fertigung

Manufacturing

We manufacture our agitators in our own plant in Stadtlohn: modularly designed, maintenance-friendly, and built for long-term, reliable operation.

Inbetriebnahme

Installation

Our service technicians install and align your agitator directly on site, professionally, carefully, and with clear communication throughout the entire installation process.